Most aspects of private health insurance in Australia are regulated by the Private Health Insurance Act 2007. Complaints and reporting of the private health industry is carried out by an independent government agency, the Private Health Insurance Ombudsman. The ombudsman publishes an annual report that outlines the number and nature of complaints per health fund compared to their market share [10]


Health insurance costs vary in many ways. Deductibles, premiums, and copayments all play into what your health insurance costs will come out to. eHealth studies have shown that in 2017 the average individual premium was $393 without any subsidies. By comparing quotes, and speaking with a licensed agent, you might be able to find prices significantly lower than this, that still meet your needs. Taking the time to shop around and compare can make a huge difference in what you’re paying for your health insurance.
Out-of-pocket maxima: Similar to coverage limits, except that in this case, the insured person's payment obligation ends when they reach the out-of-pocket maximum, and health insurance pays all further covered costs. Out-of-pocket maxima can be limited to a specific benefit category (such as prescription drugs) or can apply to all coverage provided during a specific benefit year.
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